Privacy policy

At Cielo Hammocks, we respect your privacy. This Privacy Policy explains how we handle information when you visit www.cielohammocks.com.
We do not collect, store, or sell any personal information about you.

By using our website, you agree to the terms of this Privacy Policy.

1. We Do Not Collect Personal Information

Cielo Hammocks does not collect or store any personal data from visitors.
We do not request your name, address, email, phone number, or any other identifying information.

We do not track you, profile you, or create user accounts.

2. No Selling or Sharing of Data

Because we do not collect any personal information:

  • We do not sell, rent, or share personal data.
  • We have not sold personal data in the past 12 months.
  • We do not share data with advertisers or data brokers.

3. Cookies and Tracking Technologies

Our website does not use analytics cookies, advertising cookies, tracking pixels, or behavioral tracking tools.

If any essential technical cookies are used (for example, to load the site correctly), they:

  • Do not identify you personally
  • Are not used to track you
  • Are only used for basic site functionality

4. Third-Party Services

We do not use third-party analytics or advertising services.

If you contact us voluntarily (e.g., by email), any information you provide will be used only to respond to your message and will not be stored longer than necessary.

We do not use any third-party tools that collect personal information on our behalf.

5. Payments and Transactions

At this time, Cielo Hammocks does not process transactions or accept payments on this website.
If this changes in the future (for example, if online ordering is activated), this Policy will be updated to reflect how payment processors handle your data.

6. California Privacy Rights (CCPA)

Although we do not collect personal information, we still provide the following disclosures for California residents:

  • We do not collect any of the categories of personal information defined under CCPA.
  • We do not sell or share any personal information.
  • You may contact us to verify that we hold no data about you.

California Rights:
California residents may request:

  • Confirmation of what information we hold (we hold none)
  • Deletion of any information provided voluntarily (we delete it immediately)
  • Information about our data practices (described in this Policy)

To make a privacy request, contact us at: global@cielohammocks.com

We will not discriminate against you for exercising your privacy rights.

7. GDPR (European Union) Rights

For visitors from the European Union:

  • We do not collect, store, or process personal data.
  • We do not use cookies for tracking or analytics.
  • We do not transfer personal data outside the EU, because no such data is collected.

If you choose to email us, any information you submit will be processed only to respond and then deleted.

EU users may contact us to exercise GDPR rights (access, deletion, correction).
In most cases, the answer will be: We do not hold any personal information about you.

8. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect any information from children.

If you believe a child has shared information with us, please contact us and we will delete it immediately.

9. External Links

Our website may include links to external websites.
We are not responsible for the privacy practices of those third-party sites.

We encourage you to review their Privacy Policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
When we do, we will update the “Last Updated” date at the top of this page.

Your continued use of the site means you accept the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 global@cielohammocks.com
📍 Mailing Address: Calle 65 #510, CP 97000, Mérida, Yucatán, México
Cielo Hammocks